Infosoft - Notice history

All systems operational

100% - uptime

Merchant - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

API - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Self Service - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025
Operational

Third Party: Auth0 → Europe (PROD) → Auth0 Machine to Machine Authentication - Operational

Third Party: Auth0 → Europe (PROD) → Auth0 Email Delivery - Operational

Third Party: Vipps MobilePay → Recurring API - Operational

Third Party: Auth0 → Europe (PROD) → Auth0 User Authentication - Operational

Mastercard Payment Services - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Notice history

Jan 2025

No notices reported this month

Dec 2024

No notices reported this month

Nov 2024

Merchant slowdown
  • Resolved
    Resolved

    Performance are back to normal numbers and have been steady for the last 30 minutes.

  • Monitoring
    Monitoring

    From around 09:00 CET today there has been a slow down for some tenants when navigating within the Merchant application. Especially the dashboard and areas related to search and filtering has been affected.

    The issue is due to a limit in the automatic resource allocation for some applications.

    We have raised the limit and the backlog is being processed, and already showing clear signs of improvement.

    An update will be posted once we can confirm the issue has been solved.

Nov 2024 to Jan 2025

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